Medical Assistant- Various FoundCare Locations

PRIMARY PURPOSE: The primary purpose of the Medical Assistant is to perform administrative and certain clinical duties under the direction of the RN Supervisor. Administrative duties may include scheduling appointments, maintaining medical records, billing, and coding for insurance purposes. Clinical duties may include taking and recording vital signs and medical histories, preparing patients for examination, drawing blood, and administering medications as directed by a physician.

ESSENTIAL JOB FUNCTIONS:

• Record patients' medical history, vital statistics, and information such as test results in medical records.
• Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
• Interview patients to obtain medical information and measure their vital signs, weight, and height.
• Authorize drug refills and provide prescription information to pharmacies.
• Clean and sterilize instruments and dispose of contaminated supplies.
• Prepare and administer medications as directed by a physician.
• Show patients to examination rooms and prepare them for the physician.
• Explain treatment procedures, medications, diets, and physicians' instructions to patients.
• Help physicians examine and treat patients, handing them instruments and materials or performing such tasks as giving injections or removing sutures.
• Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.
• Assist with agency fundraising activities as requested, including promoting events, selling tickets, soliciting donations, and other tasks to support events.
• Understood and agreed that in this position you will not drive for business purposes whatsoever.
• Perform other duties as assigned.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of handling administrative tasks and the information and techniques needed to diagnose and treat human injuries, diseases, and deformities.
• Ability to orally communicate effectively with others, with or without the use of an interpreter.
• Ability to communicate effectively in writing using the English language, with or without the use of auxiliary aids or services.
• Ability to review, understand, and apply concepts presented in training programs, conferences, and/or professional literature.
• Clear understanding that FoundCare provides information on educating individuals about safer sex practices, which could include but not be limited to exposure to explicit language, explicit printed material, and descriptions of explicit sexual activities, as part of the agency’s mission in the prevention and transmission of HIV disease.

PHYSICAL REQUIREMENTS:

• Ability to endure short, intermittent, and/or long periods of sitting and/or standing in the performance of job duties.
• Transport him/herself to other departments, conference rooms, and on occasion, to off-site locations to accomplish job responsibilities, attend meetings, workshops, seminars, etc.
• Accomplish job duties using various types of equipment/supplies, e.g. pens, pencils, calculators, computer keyboard, telephone, etc.

MINIMUM QUALIFICATIONS:

• High school diploma or equivalent.
• Successful completion of Medical Assistant Program
• Possess excellent 1 to 2 years’ office/clerical skills.
• Ability to interact and work with diverse populations.
• Ability to lift and carry objects weighing up to 25 pounds.
• Knowledge of medical terminology is preferred.
• Previous experience in a patient care setting.
• Possess superior organizational, interpersonal, and written/verbal communication skills. PC Proficient.
• Knowledge of HIV/AIDS issues as indicated by experience working in the AIDS-related field, or with related social/medical problems in a community setting.
• Flexible schedule, allowing for weekends or evenings as needed.

FoundCare offers an excellent compensation package including:

• Competitive base salary
• Full suite of benefits ~ Medical, Dental, Vision, Life, STD/LTD, Retirement plan with Company Match
• Generous Paid Time Off
• Company Paid Holidays
• Opportunities for professional growth
• Employee Referral Program
• Great work environment - we have the best employees

FoundCare, Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Patient Access Representative

PRIMARY PURPOSE: Patient Access Representatives (PAR) must have a high level of professionalism, accuracy, and timeliness. The PAR will not only be helpful to patients but other staff members. The PAR must ensure patients are accurately registered and the medical assistant is notified that the patient is ready.

ESSENTIAL JOB FUNCTIONS:

• The PAR instructs patients to complete medical forms, review patient account status, and update information including address, phone number, and financial classification.  
• Representatives will collect payment information, gather, review, and enter patient’s insurance, scan all documents to complete registration, and collect/enter co-pay deductibles.  
• The PAR will also manage prescription refills faxed from other facilities and placed in the appropriate medical provider’s mailbox.  
• After registration is completed, the PAR will highlight electronically that the patient is ready for clinical triaging and instruct the patient on where to proceed next.  
• The PAR will have the ability to promote a positive and cooperative work environment by communicating problems and workflow issues with the supervisor and/or Medical Director and handling conflict in an appropriate manner.  
• This position also entails being able to float to assist the front desk staff if needed by answering phones, scheduling appointments, checking patients into the computer system
• Must also be able to respect the culture, values, and opinions of others.
• Other duties as assigned.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of patient registration tasks and front desk operations.   
• Ability to orally communicate effectively with others, with or without the use of an interpreter.
• Ability to communicate effectively in writing using the English language, with or without the use of auxiliary aids or services.
• Ability to review, understand, and apply concepts presented in training programs, conferences, and/or professional literature.
• Clear understanding that the agency provides information on educating individuals on safer sex practices which would include but not be limited to, exposure to explicit language, explicit printed material, and descriptions of explicit sexual activities as part of the agency’s mission in the prevention and transmission of HIV disease.
• Perform other duties as assigned.

PHYSICAL REQUIREMENTS:

• Ability to endure short, intermittent, and/or long periods of sitting and/or standing in the performance of job duties.
• Need to travel to off-site locations and attend meetings, workshops, and seminars plus travel to other Foundcare departments and Foundcare conference rooms.
• Accomplish job duties using various types of equipment/supplies, e.g. pens, pencils, calculators, computer keyboard, telephone, etc.

MINIMUM QUALIFICATIONS:

• High school diploma or GED.
• Possess 1-2 years of office/clerical skills.  
• Outstanding customer service skills and the ability to interact and work with diverse populations.  
• Capable of high volume data entry, and PC proficiency.
• Experience in medical records and electronic billing systems.
• Health Insurance experience.
• Knowledge of community/ insurance programs.
• Previous cash posting and accounts receivable experience.
• Excellent interpersonal, organizational, and communications skills.  
• Flexible schedule allowing for evenings.
• Ability to interpret, adapt and apply guidelines and procedures
• Ability to establish and maintain effective working relationships with patients, medical staff, coworkers, and the public
• Ability to read, write and communicate effectively orally and in writing
• Ability to handle various special projects on an ongoing basis while addressing the daily needs of the department.
• Ability to complete projects with minimal directions/instructions.
• Maintain patient and family confidentially.

FoundCare offers an excellent compensation package including:

• Competitive base salary
• Full suite of benefits ~ Medical, Dental, Vision, Life, STD/LTD, Retirement plan with Company Match
• Generous Paid Time Off
• Company-Paid Holidays
• Opportunities for professional growth
• Employee Referral Program
• Great work environment – we have the best employees.

FoundCare, Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.